Upon order placement, you will receive an order confirmation to the email provided. You will also receive a shipping confirmation once your order has been dispatched.
We aim to ship out your products as quickly as possible. Please allow 1-2 business days processing before shipment.
All domestic orders within Australia are A$9.95 for standard shipping. Express shipping for all domestic orders within Australia is A$15.00.
Delivery time after processing:
Domestic orders are fulfilled through Australia Post. This has an estimated shipment time of 3-10 business days.
Express Post orders have an estimated time of 1-2 business day delivery within the express post network (Australian capital cities and major metro areas). Regional areas outside the express post network may be 2-5 days.
Terms & Conditions
Please read our terms and conditions carefully, as reading content, making a purchase or signing up to our Newsletter signifies acceptance of these terms.
Products displayed on the site shopping areas can be purchased using a secure online Visa and MasterCard transaction facility or alternatively via afterpay. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment. Frankie Organics does not hold onto cardholder information.
By submitting an order, you agree to be bound by these terms and conditions.
Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.
The customer is responsible for the importation of products into their country and must obey the regulations concerning the customer requirements.
Order must be paid for in full prior to delivery.
If you click on links that take you to third-party websites, you will be subject to their privacy policies. Frankie Organics cannot be held responsible for the actions of any third-party websites.
In order to use the site to purchase goods and submit feedback, as well as to legally enter into contracts, you must be at least 18 years of age. You must provide genuine information about yourself as requested during purchase and feedback. If Frankie Organics detects suspicious or incomplete information, we reserve the right to cancel any business transactions. If you are under 18, you may only use this website with the consent of your parent or guardian who has agreed to the Terms and Conditions herein.
This website provides information about Frankie Organics our business, products, and services, including the ability to purchase products. The information is not medical advice and any content should not be used as guarantee or assurance of any treatment or use of any product.
Users should be aware that no federal agency has deemed the products listed on the website to be intended to treat, cure, or prevent any disease or medical ailment. Users should not construe the information provided as a guarantee of treatment with using any product or service.
Limitation of Liability
Where conditions and warranties implied by law cannot be excluded, Frankie Organics limits its liability, where it is entitled to do so, to the resupply of the relevant service and goods, or payment of the monetary value of the resupply.
YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-WEBSITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY WEBSITES (f) ANY INACCURACIES OR OMISSIONS IN CONTENT OR (g) EVENTS BEYOND OUR REASONABLE CONTROL. FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE OR YOUR USE THEREOF REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED ONE HUNDRED DOLLARS ($100.00). YOU AGREE THAT NO CLAIMS OR ACTION ARISING OUT OF, OR RELATED TO, THE USE OF THE SITE OR THESE TERMS AND CONDITIONS MAY BE BROUGHT BY YOU MORE THAN ONE (1) YEAR AFTER THE CAUSE OF ACTION RELATING TO SUCH CLAIM OR ACTION AROSE.